Privacy Policy
Last Updated: August 13, 2026
This Privacy Policy explains how MICHAELMARTINFORSTER (“MICHAELMARTINFORSTER,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit michaelmartinforsterllc.com, place an order, contact us, or otherwise interact with our online store.
Our store is hosted through Shopify, which provides the ecommerce and checkout infrastructure used to operate the Website.
1. Personal Information We Collect
The information we collect depends on how you interact with the Website.
Contact and Delivery Information
When you place an order or contact us, we may collect:
Your name.
Email address.
Telephone number.
Billing address.
Shipping address.
Information included in customer-service messages.
Order Information
We may collect and maintain:
Products viewed or added to the shopping cart.
Products ordered.
Order number and order date.
Order value.
Shipping and tracking status.
Return and refund requests.
Communications concerning damaged, defective, incomplete, or incorrect products.
Photographs voluntarily submitted in connection with a shipping, return, or product claim.
For example, when a customer reports that a decorative wall art product arrived damaged or that an incorrect item was received, we may request photographs reasonably necessary to review the issue.
Payment and Transaction Information
Payments are processed through PayPal.
We may receive:
Payment status.
PayPal transaction identifiers.
Payment confirmation.
Refund status.
Limited transaction information needed to process an order or refund.
We do not directly receive or store your complete PayPal login credentials or complete payment-card information.
PayPal processes payment information according to its own privacy policy and terms.
Customer Account Information
If customer-account functionality is available and you create an account, we may process:
Account login information.
Saved contact or delivery information.
Order history.
Account preferences.
Device and Website Information
Shopify and related Website technologies may automatically collect:
IP address.
Browser and device type.
Operating system.
Network and technical identifiers.
Referring website or source.
Pages and products viewed.
Shopping-cart activity.
Date and time of access.
Information about interactions with the Website.
2. How We Collect Information
We may collect personal information:
Directly from you when you place an order, create an account, contact us, or submit information.
Automatically through Shopify cookies and similar technologies.
From PayPal when it processes a payment or refund.
From shipping carriers and fulfillment providers.
From Shopify, which hosts and supports our online store.
From fraud-prevention, security, and technical-service providers used in connection with the Shopify platform.
3. How We Use Personal Information
We may use personal information to:
Receive and process orders.
Confirm payment status.
Fulfill and ship products.
Provide tracking and delivery information.
Respond to product and order questions.
Process authorized returns and refunds.
Review damaged, defective, incomplete, or incorrect-product claims.
Maintain customer accounts and order records.
Detect and prevent fraud or unauthorized transactions.
Protect the Website and customer accounts.
Diagnose Website and checkout problems.
Understand general Website performance and usage.
Improve Website functionality and product information.
Maintain tax, accounting, transaction, and business records.
Enforce our policies and agreements.
Resolve disputes.
Comply with applicable laws and lawful government requests.
We may also use aggregated or de-identified information that cannot reasonably be used to identify an individual.
4. How We Disclose Personal Information
We disclose personal information only when reasonably necessary for purposes related to operating and supporting our store.
Shopify
Shopify hosts and provides the technical infrastructure for our online store.
Shopify may process customer, order, device, checkout, security, and Website-usage information as necessary to provide and maintain its services.
Shopify's handling of personal information is also governed by its applicable privacy policies and terms.
PayPal
We may provide or receive transaction information from PayPal for purposes including:
Payment processing.
Payment authorization.
Fraud screening.
Payment disputes.
Refunds.
PayPal is responsible for processing payment information through its own systems and is not responsible for our product fulfillment, shipping, or return operations.
Shipping and Fulfillment Providers
We may provide relevant information to shipping carriers or fulfillment providers so that orders can be processed, shipped, tracked, and delivered.
This information may include:
Customer name.
Delivery address.
Telephone number.
Email address.
Relevant order and shipment information.
Technical and Security Providers
Shopify and related service providers may process technical information for purposes such as:
Website hosting.
Cloud infrastructure.
Checkout operation.
Shopping-cart functionality.
Fraud prevention.
Website security.
Error monitoring.
Basic analytics.
Protection of Website forms from spam or automated abuse.
Security technologies such as CAPTCHA or similar tools may be used where necessary to protect Website forms and services.
Legal Disclosures
We may disclose personal information where reasonably necessary to:
Comply with applicable law, court orders, or lawful government requests.
Investigate fraud, security incidents, or suspected unlawful activity.
Enforce our agreements and policies.
Protect the rights, property, or safety of our customers, our business, or others.
Establish, exercise, or defend legal claims.
Business Transactions
Personal information may be disclosed in connection with a legitimate merger, acquisition, financing, restructuring, sale of business assets, or similar business transaction, subject to applicable legal requirements.
5. Advertising and Marketing Technologies
At the time this Privacy Policy was last updated, we do not represent that placing an order automatically enrolls a customer in advertising or promotional communications.
Shopify may use essential, functional, security, analytics, and other platform technologies as part of providing its ecommerce services.
If we use separate advertising, analytics, email-marketing, or similar services that materially change how personal information is collected, used, or disclosed, we may update this Privacy Policy and provide any notices or choices required by applicable law.
We do not sell customer personal information for monetary payment.
6. Cookies and Similar Technologies
Shopify and its service providers may use cookies, local storage, pixels, and similar technologies.
These technologies may be used to:
Keep the Website, shopping cart, and checkout functioning.
Remember shopping-cart contents and certain preferences.
Maintain customer-account sessions.
Prevent fraud and automated abuse.
Protect Website and form security.
Measure Website traffic and performance.
Diagnose technical errors.
You may manage or block cookies through your browser settings.
Blocking certain cookies may prevent the shopping cart, checkout, customer account, or other Website features from functioning correctly.
Where applicable law requires additional cookie notices, consent, or privacy choices, those mechanisms may be provided through the Website or relevant service provider.
7. Marketing Communications
We do not automatically subscribe customers to promotional communications solely because they place an order.
If we provide an optional newsletter or promotional-email subscription, we may use the email address provided for that purpose where permitted by applicable law.
Customers may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.
Unsubscribing from marketing communications does not prevent necessary transactional communications relating to orders, payments, shipping, delivery, returns, refunds, account security, or customer-service requests.
8. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
Fulfilling and documenting orders.
Providing customer service.
Processing returns, refunds, and disputes.
Maintaining transaction and accounting records.
Complying with tax, legal, and regulatory obligations.
Preventing fraud and security incidents.
Enforcing our agreements and policies.
Retention periods may vary depending on the type of information, transaction, applicable legal requirements, and potential disputes.
When personal information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements and the retention practices of Shopify, PayPal, carriers, and other service providers.
9. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.
Please do not send Social Security numbers, complete payment credentials, passwords, government identification documents, or other highly sensitive information through ordinary customer-service email unless specifically requested through an appropriate secure process.
10. Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
Confirm whether we process your personal information.
Request access to certain personal information.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request a copy of certain personal information in a portable format.
Exercise other privacy rights available under applicable law.
Appeal certain decisions concerning an applicable privacy request where required by law.
Privacy rights are subject to applicable legal exceptions.
For example, we may retain certain information where necessary to complete transactions, maintain legally required records, prevent fraud, resolve disputes, protect security, or comply with applicable law.
We will not unlawfully discriminate against customers for exercising privacy rights available to them under applicable law.
11. Submitting a Privacy Request
To submit a privacy-related request, please email:
support@michaelmartinforsterllc.com
Please use the subject line:
Privacy Request
Provide enough information for us to identify the relevant order, account, or interaction.
Do not send sensitive identification documents unless we specifically request information reasonably necessary to verify your request.
Where appropriate, we may need to verify:
Your identity.
Your relationship to the relevant account, transaction, or order.
The authority of a person submitting a request on your behalf.
If applicable law gives you the right to appeal a decision concerning a privacy request, you may email us using the subject line:
Privacy Request Appeal
Please explain why you believe the decision should be reconsidered.
12. Children's Privacy
The Website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If a parent or legal guardian believes that a child has submitted personal information through the Website, please contact us so that we can review the matter and take appropriate action where necessary.
13. Third-Party Websites and Services
The Website may contain links to third-party websites or services.
Information submitted directly to Shopify, PayPal, shipping carriers, or other third parties may also be governed by the privacy policies and terms of those parties.
We do not control the privacy, security, or content practices of websites or services operated by independent third parties.
Customers should review the applicable privacy policies of third-party services they choose to use.
14. International Processing
Although our store currently serves eligible delivery addresses within the United States, Shopify and other service providers may process or store personal information in the United States, Canada, or other locations where they or their service providers operate.
Where required by applicable law, appropriate legal or contractual safeguards may be used in connection with international processing of personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our Website, business practices, service providers, technologies, or legal obligations change.
When changes are made, the updated version will be posted on this page with a revised Last Updated date.
Additional notice may be provided where required by applicable law.
16. Contact Us
For privacy questions, complaints, or requests, please contact:
MICHAELMARTINFORSTER
4825 S Ammons St
Denver, CO 80123
United States
Email: support@michaelmartinforsterllc.com
Phone: 921663119
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT)