FAQ

Welcome to the MICHAELMARTINFORSTER FAQ page. Here you can find answers to common questions about our decorative wall art, orders, shipping, payments, returns, and customer service.

1. What products does MICHAELMARTINFORSTER sell?

MICHAELMARTINFORSTER offers decorative wall art designed for homes, apartments, offices, and other interior spaces.

Product sizes, materials, colors, designs, and other specifications are provided on the applicable product page.

2. How can I choose the right size?

Please review the dimensions listed on the product page before placing an order.

We recommend measuring the intended wall or display area to help determine whether the selected size is suitable for your space.

3. Will the product color look exactly the same as the photos?

We make reasonable efforts to display product colors accurately.

However, slight differences may occur because of lighting, photography, screen settings, and individual device displays.

Minor color differences are not normally considered product defects.

4. Are frames or decorative accessories included?

Only items specifically identified in the product description are included with your purchase.

Furniture, plants, frames, or other decorative items shown in lifestyle photographs may be used for display purposes only unless otherwise stated on the product page.

5. Where do you ship?

We currently ship to eligible delivery addresses within the 48 contiguous United States and Washington, D.C.

We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO addresses, or international destinations.

6. Where are orders shipped from?

Orders are processed and shipped from our U.S. address:

4825 S Ammons St
Denver, CO 80123
United States

7. How long does order processing take?

Orders are normally processed within 1–2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or public holidays will begin processing on the next business day.

8. How long does delivery take?

Our estimated total delivery time is approximately 6–9 business days.

Processing time: 1–2 business days.

Shipping-transit time: Approximately 5–7 business days.

Delivery estimates are not guaranteed delivery dates and may vary because of carrier operations, weather, holidays, address issues, or other circumstances outside our reasonable control.

9. How much does shipping cost?

Our standard shipping rates are:

Orders from $0.00 to $99.99: $6.00 flat-rate standard shipping.

Orders of $100.00 or more: Free standard shipping.

The applicable shipping charge will be displayed during checkout before you submit your order.

10. Will I receive tracking information?

Yes.

After your order has shipped, we will send a shipping-confirmation email containing available tracking information.

Please allow additional time for tracking information to become active after the shipping-confirmation email is sent.